After You Arrive
Your First Weeks in Italy
A simple plan for your first 24 hours, first 3 days and first week in Italy, in the order that matters.
Italy Arrival Timeline
- Go to your housing: Keep your rental contract or housing letter.
- Save 112: The emergency number in Italy and the rest of Europe.
PriorityFirst 24 Hours
Rest, reach your housing and keep your papers safe.
Essential Tasks
- Go to your housing: Keep your rental contract or housing letter safe. You need it later.
- Note your arrival date: You need it for the 8-day rule on your permit kit.
Quick Tips
Emergency contacts to save
- Emergency (ambulance, fire, police): 112
First day
- Keep your passport, visa and university letters together.
- Keep the date you entered Italy. The 8-day rule starts then.
First 3 Days
Get your papers in order and meet your university.
Campus & Administration
- Visit the international office: Ask how your university helps with the permit kit and enrolment.
Local Orientation
- Find your post office: Look for one with a "Sportello Amico" desk. It has the permit kit, a paper form pack.
First Week
This week, start your residence permit and your enrolment.
Official Registration
- Residence permit kit: Hand in the kit at a post office with a "Sportello Amico" desk (the desk for this service) within 8 working days of arrival. You pay a EUR 16 tax stamp (marca da bollo), EUR 30 for the post office service and EUR 70.46 for the electronic permit card.
- University enrolment: Finish your enrolment as your university asks. Without a permit yet, your university can enrol you for now.
- Questura appointment: Your post office letter gives the date to give fingerprints at the police headquarters (Questura, the police office for foreigners).
Social & Practical
- Join welcome events: Some universities hand out the permit kit at welcome events before each semester.
Safety and Emergency
Save this number in your phone.
Emergency Numbers
| Service | Number |
|---|---|
| European emergency number (ambulance, fire, police), free from any phone | 112 |
Safety Tips
- Carry your passport and your post office receipt until your permit card is ready.
Common Questions
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Next: enrol at your university
See how to finish your enrolment once you are in Italy.
University Enrolment Guide