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Settling In

After You Arrive in Singapore

Your first weeks: finish your Student's Pass steps, set up your phone and bank, and learn the rules that keep your pass valid.

Welcome • Singapore

After You Arrive in Singapore

Arrival Plan

A simple plan for arrival

University Enrolment

Enrolment steps

Your Student's Pass

Keep your pass valid

Your First Priorities

Do these in your first weeks.

Student's Pass steps

Give your fingerprints and photo in person. Do this before your In-Principle Approval (IPA) letter, which says your pass is approved so far, ends.

Singapore phone number

Get one in your first days. You will need it for the steps below.

Digital pass and Singpass

Get your pass in FileSG. Register for Singpass 3 working days after your pass is issued.

Rules to follow

Report a new address within 14 days. Follow the MOM work rules.

Post-Arrival Resources

Comprehensive guides for each aspect of settling into your new life in Singapore.

Arrival Plan
A simple plan for arrival

Your first day, first days and first week.

Learn More
University Enrolment
Enrolment steps

Starting at your university (enrolment).

Learn More
Your Student's Pass
Keep your pass valid

Digital pass, changes, renewal and cancellation.

Learn More
Your Address
Report changes to ICA

The 14-day rule for a new address.

Learn More
Banking and SIM
Money and phone

Bank accounts and phone plans.

Learn More
Accommodation
Where to live

University hostels and private flats.

Learn More
Insurance
Health cover

Medical cover for students.

Learn More
Student Jobs
Working while you study

Up to 16 hours a week while classes run, at schools on the MOM list.

Learn More

Adaptation Timeline

A structured approach to settling in Singapore during your first few months.

First days
After landing
Settle in and get ready to enrol.
Open the email from ICA. It shows the last day you may stay.
Get a Singapore mobile number.
Find out your enrolment date or book a time.
Enrolment
Before your IPA letter ends
Finish the Student's Pass. Enrolment means giving your fingerprints and photo in person.
Bring all required papers.
Give your fingerprints and photo.
After enrolment
Within 7 working days at NTU
Get your digital pass.
Open the FileSG email.
Register for Singpass 3 working days after your pass is issued.
During your studies
All through your course
Follow the pass rules so you can stay.
Report changes to ICA within 14 days.
Work only within the MOM rules.
Support Services

Support Resources

Essential support services and resources to help you during your stay in Singapore.

Your university's international office

Your first contact for Student's Pass and enrolment questions.

Contact

See your university's student services pages

Immigration and Checkpoints Authority (ICA)

Gives you the Student's Pass and handles changes.

Contact

ICA Services Centre, 2 Crawford Street, Singapore 207218

Hours

8.00 am to 4.30 pm, Monday to Friday, except public holidays

Police emergency

For immediate police help.

Contact

999

Fire and ambulance: Singapore Civil Defence Force (SCDF)

For fire, rescue and ambulance emergencies.

Contact

995, or SMS 70995

Frequently Asked Questions

Common questions about post-arrival life in Singapore.

Settling In?

Read the detailed guides for each step.

Need Assistance?

Need Help Settling In Singapore?

Qogent is with you even after you land in Singapore, offering post-arrival assistance and guidance.

Contact Qogent Support